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Why Choose Us?
Locks Galore is Australia’s most trusted destination for door locks, offering outstanding quality and consistent customer support.
Customer Information
Shipping and Delivery
Ordering from Locks Galore is fast, easy and convenient, with Australia-wide delivery via trackable Australia Post. Every order is securely packed to protect your locks and hardware during transit, with delivery available to residential addresses, businesses and PO boxes. Qualifying orders receive free shipping (excluding bulky items and remote locations). We dispatch orders promptly so your products arrive quickly and ready for installation.
Returns & Refunds
We offer a straightforward returns process for our online orders. Before returning an item, please contact our team for authorisation. Items must be returned unused, undamaged and in their original packaging. Faulty items are assessed by the manufacturer before replacement or repair, and change-of-mind returns must be requested within the specified period. Our policy prioritises clarity, fairness and customer confidence. This process helps us maintain the high standards customers expect from Locks Galore.
FAQs
Do digital locks require batteries?
Some models are battery free mechanical locks, while others operate on long lasting batteries. Product descriptions specify each type.
Can digital locks be installed on existing doors?
Most digital lock options can retrofit standard door cutouts, making installation simple.
Can I override a digital lock with a key?
Some models include a key override for backup access. This is helpful for shared spaces, lockers and commercial settings.
Can digital locks be used on gates?
Yes, many mechanical and electronic digital gate locks are designed specifically for outdoor gates, offering keyless access and reliable security without wiring.
